Hospitality Manager

Hospitality Manager
Brooke, Norfolk
£32,000 per year | Permanent | Day shifts
Are you an experienced Hospitality Manager with a background in care homes or hotels?
Join a well-regarded care provider via Meridian Business Support and lead a high-quality resident experience.
This is a hands-on role where your people skills and operational knowledge will make a real difference.
You will oversee catering, housekeeping, activities and maintenance within a supportive team environment.
About the role As Hospitality Manager, you will coordinate all aspects of hospitality services to ensure residents receive an outstanding daily experience. Your responsibilities will include:

• Leading food service operations, working closely with chefs to deliver nutritious, high-quality meals
• Creating and delivering engaging activities programmes that promote wellbeing and social interaction
• Overseeing housekeeping standards to maintain a clean, safe and welcoming environment
• Managing maintenance issues promptly to keep the home in excellent condition
• Building strong relationships with residents, families and colleagues to support a community feel
• Monitoring budgets and controlling costs while maintaining service quality

This Hospitality Manager position is active and people-focused, ideal for someone who enjoys being visible and involved rather than desk-based.

Skills and experience To succeed as a Hospitality Manager, you will bring:

• Previous experience in a similar role within a care home, hotel, or hospitality setting
• Strong leadership, communication and team development skills
• Knowledge of health and safety, employment legislation and compliance standards
• A genuine passion for delivering excellent service and enhancing resident wellbeing

Benefits, culture and company You will be joining a respected and award-recognised care provider that focuses on quality, innovation and employee wellbeing. As a Hospitality Manager, you can expect:

• Comprehensive induction and ongoing training
• Clear opportunities for career progression
• Employee Assistance Programme
• Blue Light Card reimbursement with access to nationwide discounts
• Loyalty bonus scheme with additional annual leave
• Refer-a-friend bonus of up to £500
• Paid DBS

The organisation promotes a supportive, family-oriented culture where staff are valued and encouraged to develop.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

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