Job Description
Our client is seeking an experienced and proactive Credit Controller to join their finance team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail who enjoys building relationships while ensuring outstanding debts are collected efficiently and professionally.\n
\n Initially on a temporary basis with the opportunity to grow into a permanent position.\n
\n Working as part of a supportive finance team, you will be responsible for managing the sales ledger, maintaining customer accounts, and reducing aged debt while delivering excellent customer service.\n
Key Responsibilities of Credit Controller: \n
\n - Managing and maintaining a portfolio of customer accounts.
\n - Chasing overdue payments via telephone, email and written correspondence.
\n - Building strong relationships with customers to resolve payment queries efficiently.
\n - Allocating incoming payments accurately.
\n - Reconciling customer accounts.
\n - Investigating and resolving invoice and payment discrepancies.
\n - Producing and reviewing aged debtor reports.
\n - Negotiating payment plans where appropriate.
\n - Escalating overdue accounts in line with company procedures.
\n - Liaising with internal departments including Sales, Customer Service and Finance to resolve account queries.
\n - Assisting with month-end reporting and other finance administration as required.
\n - Maintaining accurate customer records and notes within the finance system.
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Skills & Experience\n
\n - Previous experience within a Credit Control role.
\n - Excellent communication and negotiation skills.
\n - Strong organisational skills with the ability to manage multiple accounts.
\n - Confident using Microsoft Excel and accounting software.
\n - High level of accuracy and attention to detail.
\n - Ability to work independently as well as part of a team.
\n - Professional, resilient and customer-focused approach.
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