Contact Centre Agent - Uncapped Commission

We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.\n\n \n\nYou need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.\n\n \n\nForget what you’ve heard about sales\n\n \n\nDon’t let what you’ve heard about sales put you off.

Let’s smash a few myths…\n\n \n\nYes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive.

You get a buzz out of beating the person next to you. You hate being bored at work.\n\n \n\nIt’s not “cold calling”. The calls come in to you and you decide how best you can help the customer.

That’s why we value resourceful people who like fixing problems.\n\n \n\nPeople say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want.

Who doesn’t love a better phone, faster broadband or a new console?\n\n \n\n \n\n \n\n \n\n \n\nWhy you’ll be better off at EE\n\n \n\nGREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.\n\n \n\nUNCAPPED COMMISSION – the more you sell, the more you can earn. \n\n \n\nBRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.\n\n \n\nGROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.\n\n \n\nFLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.\n\n \n\nGREAT PEOPLE – you’re working with people like you.

It’s a sociable, supportive environment